Frequently Asked Questions

Here are the answers to all the questions you want to know.


SaaS is the abbreviation of Software as a Service, and SaaS is an innovative software service model that provides software for remote use through the Internet. Users only need to use a web browser, such as Microsoft Edge or Google Chrome to access all kinds of software through the Internet. SaaS removes the need for organizations to install and run applications on their own computers or in their own data centers. This eliminates the expense of hardware acquisition, provisioning and maintenance, as well as software licensing, installation and support.

Other benefits of the SaaS model include flexible payment, rather than purchasing software to install, or additional hardware to support it, customers subscribe to a SaaS offering. Generally, they pay for this service on a monthly basis using a pay-as-you-go model. Transitioning costs to a recurring operating expense allows many businesses to exercise better and more predictable budgeting. Users can also terminate SaaS offerings at any time to stop those recurring costs that will minimize the risk for the organization.

Yes, G-Link is a data exchange adapter developed by Toplogis based on Web service technology. It can execute to correspond between heterogeneous database and different data entry fields through simple settings. To achieve two-way data exchange through G-Link, enterprises can connect with upstream and downstream B2Bs without purchasing a B2B gateway server.

Utilizing our proprietary software G-Link, it takes only a couple of hours to set up the connection with each trading partner. Typically the length of time is dispensed by the preparedness of the logistics service providers. Based on our experience, the average lead time to integrate with 10 logistics service providers is about 2 weeks.

GLORY@Platform provides real-time updates about custom declaration status and form. GLORY@Platform normally gets the data from contracted brokers’ systems. In addition, shipper can send the information directly to Taiwan Customs through our e-Port platform.

No, if the LSP is able to provide data in the standard formats required by GLORY. However, if the LSP has an internal system issues and needs help, it has the responsibility to solve the issue, whether it’s from Toplogis or another IT service company.

If the LSP does not have a system or its system is inadequate to exchange data with any party, it may choose to avoid its own internal systems development cost and subscribe GLORY’s LSP-WebPortal module. There is a usage fee associated with the LSP-WebPortal, but it may be the most economical option for a LSP who does not want to invest in internal systems development.

ORACLE, SAP, JD Edward, T-Top, IBM DB2,and Microsoft SQL Server etc.

It takes one to two months each module to implement and many of our clients can testified how it contribute to the increase of their ROI.

Yes, it requires two weeks to have the data exchange with internal ERP through G-link.

Yes, but this is an optional service. The client can get the information 100% back to their database or by web service API.